Terms & Conditions
PLACEHOLDER TEXT — this page is not final legal copy and must be reviewed before launch.
Booking policy
Each booking lasts a set time based on the service and property size, starts on the hour between 9:00 and 17:00 (7 days a week), must finish by 17:00, and needs at least 3 days' notice. PLACEHOLDER: describe how slots are allocated, arrival windows, and access arrangements.
Cancellations & rescheduling
PLACEHOLDER: state your notice period, any cancellation fee, and how customers reschedule.
Payment
PLACEHOLDER: state accepted payment methods, when payment is taken and any advance payment rules.
Scope of work
PLACEHOLDER: describe what is included in each clean and what is excluded, including heavily soiled rooms.
Liability
PLACEHOLDER: describe insurance cover, damage reporting windows, and limits of liability.
Privacy
PLACEHOLDER: explain what customer data is stored and how it is used.